metromesh Support

Ensure your web browser isn't using a proxy server

You must have a direct connection to the Internet to use metromesh.

To ensure your proxy is turned off, follow the provided instructions for your web browser.

Microsoft Internet Explorer
Mozilla Firefox

Microsoft Internet Explorer

  Open Internet Explorer
Click Tools, Internet Options
Click the 'Connections' tab
Click the 'LAN Settings' button



Ensure 'Automatically detect settings button' is unticked
Ensure 'Automatic detection script' is unticked
Ensure 'Use a proxy server for your LAN' is unticked



Click OK, and click OK

Mozilla Firefox

  Open Mozilla Firefox
Click Tools, Options
Click the 'Connection settings' button



Ensure 'Direct connection to the internet' is ticked



Click OK, and click OK

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